Our Patient Satisfaction Scores Exceed National Average

Our patients always come first and are at the center of everything that we do. This is why our patient satisfaction ratings exceed the national averages. How do we calculate patient satisfaction? We use Press Ganey, the industry’s recognized leader in health care performance improvement, to gather feedback from all of our patients so we can continue to always excel in providing you the highest quality of care.

High Ratings Mean Highly Satisfied Patients*




"I have had these procedures done at Sterling Surgery Center a few times. The service I had always received has been excellent! Thanks."

"I was very satisfied with this facility - Everyone - receptionist, nurses, doctor, were super good to me and made sure I understood everything."

"Sterling Surgical is the ONLY PLACE I will have a colonoscopy done! They are THE BEST!!!! I already recommend them to my friends and anyone else I talk to about a colonoscopy!"

"The staff was excellent and very professional. The Nurse Anesthetist was outstanding."

"Efficient clean facility and great friendly professional staff. Glad we decided to come to Casper for this procedure. Thank you"

"This is the best facility in the mountain west, thanks to everyone for the excellent care."

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Care Centered on Our Patients

Press Ganey is one of the tools we voluntarily participate with in order to help us measure how well we are doing according to the people who matter most—you. They administer a specific kind of survey to our patients, the Consumer Assessment of Healthcare Providers and Systems Outpatient and Ambulatory Surgery Survey (OAS CAHPS). The Press Ganey CAHPS database is more than four times larger than any other competitor in the industry. We are not required to participate in this type of survey, but in order to gain valuable insights and experience, we do. Survey results are not required to be published, but in order to be transparent and provide the best representation of our center we choose to make those results available to our new and current patients.

About the Press Ganey Satisfaction Survey

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*National Benchmark for Patient Satisfaction and Likelihood to Recommend are 86% and 84% respectively.